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OneCampus Tips

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OneCampus Tips

Signing In

When you arrive at onecampus.radford.edu, the main page is public facing so you will not be prompted to login or activate your account.   You will be prompted to sign in when you click on an option that requires you to be authenticated.  You can also initiate authentication by clicking on Sign In next to the person icon.

 

Searching/Filtering

There are various ways to find things in OneCampus.  The most obvious of course, is through the search bar.  This will do a google-like search and is the fastest way to find what you are looking for.   There are many task that have several aliases that will allow them to be found by searching for other words that may relate to that task/name - such as, if you search for Bursar, you will probably get many options that relate to your bill or paying fees, etc.   Feel free to use the feedback feature to suggest additional alias settings.

You can also filter your search results by using the category pull down menu that is on the search bar.   This is very useful if you like to browse through the catalog of options in certain categories.

Sections

If you are logged into OneCampus, you will normally see three sections:

  • My Favorites
    • You can add to your favorites by clicking the heart icon on any of the tasks/tiles.
  • Main/Quick Links
    • These are convenience tasks that are listed here for easy access to some of the top used options. These were carried over from the main page of MyRU for an easy transition to OneCampus.  These may change during the year based on the needs of the campus.
  • Most Popular
    • This is a calculated section that is populated by the task statistics over the last 7 days.

These sections may change throughout the year, but these are the main sections of the landing page.  Users can move the sections up or down through the icon on left of the page just under the header.

Favorites

As mentioned above, your favorites are indicated by utilizing the heart icon – click on it to indicate a favorite and click on it a second time to un-favorite it.   You can do other things with your favorites by clicking on the gear icon that is on the right side of the page directly across from the My Favorites section title.

  • Sort – you can sort your favorites any way you like by dragging and dropping them into the desired order.
  • Remove – remove favorites by clicking on the X in the corner of the task.
  • Add Bookmarks – you can add a bookmark task for anything you want to bookmark that has a url for a web page. These are normally for things that aren’t part of OneCampus but that you want to have a convenient way to navigate to while you are in OneCampus.
  • Collection/Task Center – You can organize your favorites by putting them into “Collections” or what is known as a Task Center. If you have a really long list of favorites, this is a good way to keep them organized.

Bookmarks

Add a bookmark task for anything you want to bookmark that has a url for a web page.  These are normally for things that aren’t part of OneCampus but that you want to have a convenient way to navigate to while you are in OneCampus.  To create a bookmark, click on the gear icon on the right side of the page directly across from the My Favorites section title and then click on ”New Bookmark”.

Tasks/tiles

Each option in OneCampus is referred to as a “Task” or sometimes it is called a “Tile”.   Each task represents a campus application, system, or web site for a useful digital function.   All links/icons from MyRU have been migrated to OneCampus and others have been added to provide additional functionality and convenience for the campus community.   If there is something that you don’t see, please feel free to use the feedback feature to let the administrators know of an option that would add to the usefulness of OneCampus.

Each Task/Tile has a title, which is the name of the function to be performed or it might be the name of the system/application.  These titles were created with much thought as to how a new student or employee may search for an option.  For instance, a new student may not know what “Starfish” is, but they may search for “advising” or “appointments”.   So, if you see a title and it is not exactly the familiar term – just remember that what is familiar to you and I, may not be so for folks that are new to Radford University.    Again, suggestions are welcome – please use the feedback feature.

Tasks will also have a sub-title – this will normally be the familiar name or the system name or it occasionally will be additional info to help the user to understand the option better, if needed.  Eash task will also have an icon.  These icons are custom created by our own graphics designers here on campus and they are created in line with Radford University style and branding guidelines.

On the right side of the tile, there are two icons. 

  • The  ”info” icon will take you to the information page for a task.  The information page will contain information about the task indicating the purpose/function, the intended audience/user group, links to additional information and contact information for help with the application/system.  The information page will also display a screen shot of the application/system landing page.   Additional images/videos/instructions can be placed on this page – please use the feedback feature for suggestions for specific tasks.
  • The “heart” icon will indicate if this task is one of your favorites. The heart will be filled in red if you have indicated that this is a favorite or it will be just a heart outline, if not.   You can manage your favorites through the  icon on the right side of the page directly across from the My Favorites section title.

 

Info Page

  • The information page for each task/title can be found by clicking on the info icon.  The information page will contain information about the task indicating the purpose/function, the intended audience/usergroup, links to additional information and contact information for help with the application/system.  The information page will also display a screen shot of the application/system landing page.   Additional images/videos/instructions can be placed on this page – please use the feedback feature for suggestions for specific tasks.

 

Task Centers

A Task Center is a collection of related tasks that are grouped together for convenience.  Global Task Centers are created by the administrators and can be seen by all users.  Users can also create task centers for their own use by creating a “Collection” of their favorites.

Global task centers have been suggested by faculty and staff from across campus to assist users in finding options that are related to a purpose, event or activity where a user would have convenient access to related functions.   Here are examples of some currently used Task Centers.  If you have a suggestion for a Task Center, please use the feedback feature and let us know about it!

Preferences

You can alter some OneCampus settings for your personal experience by using the Preferences option that is in the pull-down menu when you click on the person icon that is next to your name when you are signed-in to OneCampus.

Through the preferences option, you can set the following options:

  • Open tasks in a new tab/window.
  • View or Hide the featured task carousel.
  • Hide animating live data on the tasks/tiles. (currently not active).
  • Limit search results to a specific count.

Feedback

If you would like to offer a suggestion for OneCampus, please use the feedback feature that is available through the Preference menu under the icon.

Notifications

Administrators may use the notifications feature to communicate to groups or individuals through OneCampus.  Notifications can be viewed through the icon.   If a new notification has arrived, it will be indicated by a red circle on the icon that will indicate the number of new notifications.

Alerts

The Alerts feature of OneCampus has been integrated with the Radford Alerts emergency alert system and will display the emergency alert in a bright red banner across the top of the OneCampus landing page.

Announcements

Campus announcements are displayed prominently as featured tasks just under the OneCampus header on the landing page.  Announcements are allowed for important events/activities that are upcoming or reminders to take actions such as advising before registration or similar activities.

 

Mobile

OneCampus is a modern platform that is made to be mobile responsive on all devices. 

If you wish to add an icon for OneCampus to your iOS device, open your Safari browser and go to onecampus.radford.edu.  Click the share icon in the browser.  Select the option 'Add to Home Screen'.  You should be able to see the icon you uploaded on the left.

For Android users, open your Chrome browser and go to onecampus.radford.edu.  Tap the menu icon and tap 'add to homescreen'.  You will be able to enter a name for the shortcut and then it will be on your home screen.

Issues/Problems

If you experience issues with OneCampus, please report them through the Get Help option on the ITOneStop site at https://radford.service-now.com/itonestop.

 

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